Ridstar

Yes, we have overseas warehouses in the United States, the United Kingdom, Canada, and the European Union, with an average delivery time of 48 hours and 3-7 days in remote areas.

The average delivery time for ebikes is 48 hours, and for accessories it is about 15 days.

If you want to return the product and the package is unopened and does not affect secondary sales, you only need to pay the return shipping fee; but if the package has been opened, you need to confirm the condition of the product and deduct a certain amount of depreciation before allowing the return.

We will confirm your bank card information or paypal information to you, the third party transfer method, and then directly refund to the account, the money will usually be in your account within 24 hours.

You can contact us through our contact page! We will be happy to assist you.

Email:service@ridstar-bikes.com